End User Support Specialist
Posted Updated
Duration: 6 months - 12 monthsWork Arrangement: Onsite Key ResponsibilitiesEnd‑User Device Support: Provide desk‑side (L2) support for laptops, desktops, and peripherals running Windows 10/11. Perform break‑fix support, device setup, refresh, replacement, and decommissioning (IMACD). Troubleshoot OS, login, connectivity, printing, and peripheral issues. Coordinate with OEM vendors for hardware repairs and replacements.Incident & Service Request Handling: Log, update, and resolve incidents/servi…