Endpoint Security Engineer

Weare looking for a skilled Endpoint Security Engineer to manage, operate, and enhance our endpoint protection capabilities across the enterprise. This role is responsible for the day-to-day administration, monitoring, and continuous improvement of endpoint security controls, with a strong focus on Symantec Endpoint Protection Manager (SEPM) and Microsoft Defender. The ideal candidate is hands-on, security-focused, and comfortable working closely with IT operations, security teams, and end users to protect endpoints against evolving threats.

Responsibilities:

Endpoint Protection

· Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other endpoint security solution.

· Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control

· Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.

· Perform upgrades and rollouts during weekend maintenance window

User Support & Operations

· Provide Level 2 / Level 3 support for incidents and service requests

· Monitor endpoint security alerts, investigate incidents, and perform root cause analysis

IT Service Management

· Understands ITIL processes for Incident, Problem, Change Management

· Create and update tickets with detailed documentation and resolution steps

· Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

· Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

· Maintain runbooks for common operational tasks

Required skills and qualifications:

· Singaporeans only

· A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 years of work experience

· At least 1 year of experience with SEPM /Defender

· Experience with Host Intrusion Prevention &Detection (HIPS / HIDS)

· Experience with Windows and/or Linux (RedHat) system administration

· Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills

Preferred skills and qualifications:

· Knowledge of Microsoft Defender is a bonus

· Experience with scripting programming languages (e.g. PowerShell, Python) for automation