Endpoint Services Analyst II

Summary The Endpoint Services Analyst II is a key member of the IT support team, responsible for supporting associates to ensure the efficient operation of the organization's computing environment. This role requires a skilled and proactive professional with a strong technical background and a focus on delivering top-notch end-user support. Responsibilities Answer inquiries via company's internal Service Management software, phone calls and walk-ins concerning IT support issues. Diagnose syst…