Energy Customer Care Advisor

Michael Page have just registered a new exciting Permanent Energy Customer Care Advisor Position to work for a reputable and progressive business in Leeds!

This would be a fantastic opportunity for someone experienced within Energy looking to join a business which are growing significantly and have lots of exciting plans for the year ahead!

If you are looking for a new role with a business which will invest in you from day one please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Energy Customer Care Advisor Position to work for a reputable and progressive business in Leeds!

This would be a fantastic opportunity for someone experienced within Energy looking to join a business which are growing significantly and have lots of exciting plans for the year ahead!

If you are looking for a new role with a business which will invest in you from day one please apply now!

Description

As an Energy Customer Care Advisor you will work within the metering department providing support to customers which are having complex queries or issues.

You will be providing smart meter performance subject matter expertise working closely with other members of the business and the offshore customer service department.

Will work with engineers booking works and installations and provide on the day support solving any complex matters.

The role will be extremely analytical producing reports and compiling information.

If you are passionate about delivering the best level of customer service and are experienced within energy we would love to hear from you!

Profile

Previous energy experience and desirable knowledge of metering and complex queries

Excellent communication skills and able to build good working relationships

Analytical and confident with data and reporting

Able to work in a fast paced environment

A keen eye for detail and methodical approach

An excellent team player

Job Offer

Salary of £32300+ reputable business within the Energy Sector+ growing team and exciting plans+ exceptional progression and development+ brilliant benefits package+ easily accessible location in Leeds+ free parking+ hybrid working+ no shift patterns or weekends+ great team and culture+ superb offices and facilities+ immediate interviews being held