Engagement Manager
At Crunch-IS, we don’t just build technology — we create an environment where talented people can grow, develop innovative solutions, and truly feel their impact. We are a global team with a strong engineering culture, open communication, and genuine passion for what we do. No unnecessary hierarchy or bureaucracy — just professionals collaborating on meaningful and exciting challenges.
Crunch-IS is a trusted software development and technology consulting partner specializing in Artificial Intelligence, Machine Learning, Cloud/DevOps transformation, and Data Analytics. Since 2018, we’ve partnered with startups, fast-growing companies, and global enterprises across the USA and UK, helping them solve complex challenges in industries such as Healthcare, FinTech, Logistics, and Oil & Gas.
About the role
We’re looking for an Engagement Manager to own and drive early-stage client engagement and new business opportunities. This role sits at the intersection of business, technology, and relationships.
You’ll be the first point of contact for prospective clients - leading discovery conversations, understanding business challenges, and shaping initial engagements that turn interest into qualified opportunities. This is a new business–focused role, but it’s rooted in consultative conversations, trust-building, and long-term value rather than transactional selling.
If you enjoy engaging with senior stakeholders, asking the right questions, and helping clients articulate their needs — you’ll feel at home here.
Responsibilities
Own and manage the early stages of the client engagement lifecycle.
Act as the primary point of contact for prospective clients during the first phases of engagement.
Lead consultative discovery conversations to understand business goals, challenges, and technical context.
Translate client pain points into clearly defined business and technical opportunities aligned with Crunch’s services (AI/ML, Cloud/DevOps, Custom Software, Dedicated Teams).
Collaborate closely with technical experts and pre-sales engineers to shape solution approaches, proposals, and pitch materials.
Build and maintain a healthy pipeline of qualified opportunities, ensuring accurate tracking and insights in CRM systems.
Engage with C-level executives, CTOs, and technology leaders, clearly articulating Crunch’s value proposition.
Stay informed about market trends, client needs, and competitor positioning to support effective engagement strategies.
Requirements
1+ years of experience in B2B roles such as Customer Engagement, Business Development, Sales, or Consulting within Software Development, IT Services, or SaaS.
Solid understanding of the software development lifecycle (SDLC) and modern technology concept.
Familiarity with AI/ML, Cloud platforms, and Data-related solutions — you don’t need to code, but you should speak the language of tech leaders.
Proven “hunter” mindset with the ability to generate leads and open new accounts.
Experience navigating complex organizations and engaging decision-makers (CTOs, VPs of Engineering, Product Leaders).
Excellent verbal and written communication skills in English.
Strong presentation and negotiation abilities.
Experience working with CRM tools (e.g., HubSpot, Salesforce) and structured sales processes.
Benefits
18 paid vacation days per year (available after 6 months).
10 paid sick days annually — no medical certificate required.
An extra paid day off for marriage, childbirth, or bereavement.
English courses.
Educational budget.
Flexible work options — fully remote, office in Lviv, or hybrid.
Why People Like Working Here
Real ownership over your work and clear impact on company growth.
Global clients and meaningful, high-value sales cycles.
Flexible, remote-first culture built on trust and transparency.
Strong collaboration between sales, delivery, and engineering teams.
Focus on learning, development, and long-term career growth.