Engagement Support Analyst, Audit Central Team (12-month contract)

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If you excel in a dynamic virtual team setting, balancing collaborative efforts with independent tasks, managing tight deadlines, navigating project requirements, and adapting to evolving conditions. This position could be ideal for you. Deloitte is presently looking for an Engagement Support Analyst to join the Audit Central Team (ACT). As part of this role, you’ll assist our audit professionals across Canada with client relationship management processes.

What will your typical day look like?

Salesforce/CRM:

• Inputting account and opportunity data while adhering to firm protocols.
• Updating / editing opportunities for the Audit practice
• Perform simplified, background and conflict checks.
• CAEA generation
• Pricing tool uploads
• Demonstrating discretion, confidentiality, and professional conduct at all times.

SAP:

• Creating and editing WBS codes with a high degree of accuracy.

Other Responsibilities:

• Respond to requests quickly and concisely.
• Participating in Ad hoc special projects as required
• Liaise with other Deloitte teams.

About the team

ACT is a national support team of experienced coordinators who process requests on behalf of Audit and Assurance practitioners in Jupiter, Siebel CRM, Pricing App and SAP. We are a centralized point of contact for all A&A related CAEA, WBS and Pricing inquiries.

Enough about us, let’s talk about you

Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

You are someone with these required skills, experience & qualifications:

• Advanced skills in Microsoft office package (Word, Excel, Outlook)
• Ability to prioritize and project manage your workload.
• Ability to work accurately and effectively under pressure in a constantly changing environment.
• Possess strong communication skills with the ability to provide concise and professional instructions to practitioners.
• Ability to work effectively in a virtual team environment as well as independently.
• Understand the business needs of practitioners to provide efficient service.

It would be great for you to have some of these nice to haves as well:

• Salesforce/CRM knowledge
• SAP knowledge
• Audit Pricing tool process knowledge

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.