Engenheiro de Qualidade Cliente

Your Role
As a Quality Engineer, your main responsibilities will include:
Managing and handling of customer complaints (including structured 8D responses)
Monitoring corrective and preventive actions
Direct interface with customers and internal teams (Production, Engineering, Logistics, Quality, etc.)
Data analysis and monitoring of quality indicators (KPIs, PPM, Customer Scorecards)
Participation in internal and external audits (IATF 16949, customers)
Ensure compliance with customer-specific requirements

Your profile

Required Skills

Bachelor’s degree, preferably in Engineering.
Proven professional experience is preferred.
Knowledge of languages (English) (knowledge of French will be valued).
Strong knowledge of automotive industry standards and references (IATF 16949).
Experience with quality tools (APQP, PPAP, FMEA, SPC, MSA, 8D, 5 Whys, Ishikawa).

Required Qualities

A professional with a strong sense of responsibility and a collaborative mindset, demonstrating:
High level of organization and ability to anticipate
Accuracy and attention to detail
Team spirit and collaboration
Clear and assertive communication with teams, colleagues, and managers
Ability to identify, analyze, and communicate problems in a structured way
Resilience and results-oriented mindset in a demanding environment
Proactivity and focus on continuous improvement

Professional Experience

Experience in Customer Quality and within an industrial environment.
Experience in internal and external audits (IATF 16949 and VDA 6.3).

Contract Type

Fixed Term contract due to a Maternity Leave