Engineer
Summary
Field engineer installs, maintains, and repairs automation equipment for SMT/semiconductor clients across Asia, traveling to customer sites and handling technical service reports.
Company: ASYS Group Asia Pte Ltd
Position: Engineer
Location: Singapore
About ASYS Group
ASYS Group is a leading German manufacturer of innovative automation equipments, with a robust global presence through regional offices and sales networks worldwide. We are expanding our dynamic Asia team and are seeking Engineers to drive our growth in Asia market.
Job Summary and Key Objectives:
- To provide a good technical service support to customers to achieve company’s goals and objective and supporting company’s business growth plans.
Key Responsibilities:
- Travel to customer site to perform installation, commissioning, field retrofit, calibration, preventive maintenance, troubleshoot and repairs of company products.
- Creating quotes (Spare Parts/Service) and follow up with order entry and delivery.
- Submit warranty claims to headquarters.
- Prepare and submit service report to customer on-site. Prepare and submit technical documents such as commissioning/Installation reports, calibration reports, preventive maintenance reports to customers.
- Able to work with Sales team to support for some sales activities when required.
- Timely report to Service Manager on all service activities situation and updates.
- This is a role that requires candidate to be self-orientated and independent.
- Able to handle customer questions relating to technical and service problems with tactful manner and courtesy. And thus, built good rapport with customers.
Qualification & Requirements:
- Candidate must possess at a Diploma/Degree in Engineering (Electrical/Electronic) or (Mechanical) or equivalent.
- Minimum 2- 3 Year(s) of working experience in the related field is preferred, though fresh graduates in Engineering (Electrical/Electronic) or (Mechanical) will also be considered.
- Required Skill(s): Computer, Microsoft Office, CRM system.
- Able to travel Overseas and on short notice occasionally.
- Preferably specialized in Field Service for SMT and Semiconductor Equipment/Machinery.
- Able to interpret electrical circuit diagram.
- Willing to work on standby mode by rotations.
- Able to work hands-on and familiar to work in machinery SMT/clean-room environment.
- Local/Overseas Training will be provided.
What We Offer:
- Competitive Compensation: A gross monthly salary ranging from SGD 3,000 – 4,000, commensurate with experience and capability.
- Comprehensive Benefits: Including medical insurance, annual leave, and public holidays.
- Career Growth: Excellent opportunities for career development and overseas training.