Engineer
Summary
Maintains and secures on-premises IT infrastructure, including servers, Active Directory, and security tools, while responding to incidents and performing routine maintenance.
Job Scope:
- Patching Schedule
- Patching Records
- Patching Follow Up - VA Scan
- Check and ensure backup is working
- Bi-Weekly user access review
- Hardware validity & management
- Planning ahead for capacity availability - to work with PMO team
- Basic Security Settings - CIS Standards
- Basic Health check
- Preventive and Corrective Maintenance
- User Management (CyberArk for On-Prem)
- AD + DNS Management (AD User Accounts + GPO + CNAME records)
- Asset Management - prepare list to review with PMO
- Server Management - provisioning and management of virtual servers
- L2 Incident Management - Respond to alerts on service/servers down/unavailable
- Infra Application Management - VCenter, CyberArk, Veeam, WSUS, Symantec, Trendmicro, Manage
Engine, MSSP issues and their licenses renewal
- System Firmware Management for Infra Services - VCenter, ESXi Hosts
- Varius Router SMS Gateway Management - Contact List, Services
- Assist in the setting up CIS configuration whenever is required
- Participate in BU Infrastructure projects if required as L2 support
- Working as a team member reporting to Certis’ Manager in charge to provide necessary Tech
support where applicable.
- At least 3-5 years’ experience in the relevant areas
Working hours:
Monday-Thursday: 8:30am – 6:00pm
Friday: 8:30am-5:30pm