Engineer (Business Operations Support System)
Posted Updated
In this position, you will:
- Support pre-sales technical proposals for the enterprise private network BOSS system, as well as technical management during delivery and resolution of key technical issues after-sales.
- Support interfacing, debugging, and integration between the enterprise private network BOSS system and the main network.
- Support business process planning, solution implementation, and delivery of related technical documentation based on the BOSS platform.
- Coordinate with subcontractors for technical alignment, testing, and acceptance, while driving delivery progress.
To be successful in this position, you should meet the following requirements:
- Bachelor’s degree in Electronics / Telecommunications / Information Engineering or equivalent
- At least 5 years' of project experience with 3 years' of network system management experience
- Deep understanding of core billing business processes, such as account opening and SIM card issuance
- Familiar with telecom operators’ CRM and billing system architecture
- Knowledge of the interaction logic among surrounding systems such as CRM, business analysis systems, settlement systems, and the core network
- Proficient in daily business processes including service activation, billing integration, and customer work order handling
- Strong analytical and problem-solving skills, along with excellent teamwork and communication abilities
- Good Command of written & spoken English, Cantonese and Mandarin
When you work:
- 5 days work
- 8 hours/day
What you enjoy:
- Discretionary Performance bonus
- Life insurance
- Medical insurance
- Education subsidies
- Birthday gift
- Marriage leave
- Birthday leave
- Staff discount
CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.