Engineer
Founded by the Channell family in 1922, Channell is a global designer, manufacturer, and seller of outside plant infrastructure equipment. The markets served by Channell are Telecommunications, Municipalities, Internet Service Providers, Wireless, Water, Power, and CATV, among others. Major product lines include a complete line of thermoplastic and metal fabricated enclosures, fiber optic cable connection and management systems, and high-performance below-grade vaults.
JOB SUMMARY:
The Quality Control Engineer facilitates preventative, corrective action and finds solutions to customer complaints. Supports the Quality Auditors with tools to identify non-conformance and uses problem-solving and remedial action skills. Executes process control methods on a wide assortment of manufacturing and assembly processes. Assists the quality team in maintaining the effectiveness of the Channell Quality Management System and supports continued certification of ISO 9001:2015.
ESSENTIAL FUNCTIONS:
- Develops training to build quality awareness throughout manufacturing.
- Provides leadership in compliant areas of internal auditing and ISO 9001: 2015 documentation.
- Executes continuous improvement of Quality Auditor receiving/inspection and Quality Auditor floor auditing
- Monitors and communicates supplier quality performance metrics.
- Conducts supplier audits and issues recommendations and requests for corrective action.
- Assists Manufacturing Engineering in analyzing product non-conformance, customer, and internal complaints.
- Addresses non-conformance and complaints by identifying a root cause with root cause correction.
KNOWLEDGE OF:
- Good understanding of quality and safety practices
ABILITY TO/TRAINING REQUIREMENTS:
- Must understand and follow all departmental safety rules.
- Read and understand written assembly instructions
- Understand Safety Data Sheets (SDS)
- ISO sections about the position