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ASM

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Engineer II, Field Service

Open 40d posting dated last week

Summary

On-site engineer in Shanghai installs, maintains, and troubleshoots advanced semiconductor manufacturing tools for ASM’s global customers, ensuring uptime and supporting hardware issues.

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

JOB RESPONSIBILITIES

  • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
  • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
  • Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
  • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
  • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
  • Drive and manage new product installs and subsequent hardware development.
  • Projects manage new evaluations and ensure the success of the project.
  • Additional assigned tasks when necessary.
  • Business travel is required when necessary.

REQUIREMENTS

  • Bachelor’s degree in Engineering discipline
  • Proven success in building collaborative partnerships with customers and internal stakeholders
  • Ability to work in a team environment with tight deadlines and multiple priorities
  • English language fluency is required as you will be working with international clients and customers

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Are you legally authorized to work in this country? choose one
  • Will you now or in the future require visa sponsorship for employment? choose one
  • Do you have any agreement with your current employer or any other employer that you had in the past 2 years (such as any non-solicit, non-competition, or non-disclosure/confidentiality agreement)? choose one
  • Have you ever been employed with ASM before? choose one
  • How would you describe your gender? choose one · optional
  • ASM may work with technologies subject to U.S. export control regulations. The following questions are being asked to comply with the regulation. This is required for all ASM positions, regardless of work location. This information will not be used for any other purpose than export controls. You may read more about this here: U.S. Export Administration Regulation (EAR) 15 C.F.R. § 730 -774. Please, select which option applies to you. choose one
  • Please select the country where you hold citizenship / permanent residence. If you have dual citizenship / permanent residence, please select the country where you have most recently obtained citizenship or permanent residence. choose one
  • Have you ever relinquished, abandoned, or lost citizenship, nationality or permanent residence in the country identified in the previous question? choose one
  • I opt-in to receive occasional messages and/or emails from ASM with respect to career opportunities and applications I choose to submit. I understand that I can reply “STOP” /unsubscribe at any time to opt-out of receiving messages. I have read and understand ASM's privacy policy and how it relates to my personal information. choose one · optional
  • I hereby authorize ASM to contact, obtain and verify the accuracy of information contained in this application from all previous employers, educational institutions and references. I also release from liability ASM and its representatives for seeking, gathering and using such information to make employment decision and all other persons or organization for providing such information. I understand that ASM reserves the right to and I agree that it may inquire further on any matter bearing on the company’s export compliance obligations. In order to verify the information provided, I understand that ASM will require me to present an original document issued by a government agency confirming my citizenship / residency status as indicated above. I declare that the information provided in the employment application is true and complete. I understand that any misrepresentation and omission made by me on this application will be sufficient cause of cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered. choose one
  • I have read and agree to the Privacy notice and Terms of use. choose one