Engineer, IPNO-Ethernet, FTE (Networks)

Make an Impact by:

Support the transformation project for Singtel’s Next Generation Carrier Ethernet Network (NGCE).
Mange operation issues and escalate chronic/technically complex cases to the Vendors and follow-up till closure.
Monitor and take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
Schedule and carry out network maintenance on network Infrastructure such as the new deployment of nodes and trunks to support Core network activities and business growth.
Schedule and execute pre-planned operational activities such as preventive and corrective maintenance like network device hardware and software upgrade as well as new service provisioning and network optimization.
Ensure that technical and managerial escalation and communication to stake holders are done whenever necessary.
Liaise and coordinate with internal stake holders, providers and partners to ensure swift and efficient resolution of faults.
Provide impact analysis and process review on scheduled changes / faults / outage on provider and internal networks (e.g. fiber cuts, fiber diversions, hardware failure…).
Documenting all Incidents and events through Incident ticketing system.
Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
Deployment of best practice configurations in existing infrastructure.
Up keeping of IP network infrastructure information and records.

Skills for Success:

Willing to be available for 24 x 7 standby support and/or scheduled shift work.

Degree or diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems.
Candidates with relevant working experience in design and operation, maintenance of IP networks of global service providers will have added advantage.
Understanding of Internet routing protocols and technologies including TCP/IP, OSFP, ISIS, BGP, VLAN, MPLS.
Knowledge of routers/switches architecture and analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
Knowledge in Nokia Certified Network Routing Specialists (NRS I, NRS II) or Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS) or Huawei certifications (HCNA, HCNP).