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engineer lead, SRE - ST

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Summary

Lead SRE role at Starbucks in Nashville, TN: build and lead an SRE team that owns the reliability, availability, and performance of Starbucks' critical technology platforms, establishing standards for incident management, SLOs, capacity, and recovery while driving automation and observability improvements.

Now Brewing – SRE engineer lead! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The SRE Engineering Lead will lead the reliability, availability, and performance of critical Starbucks technology platforms. This role will build and develop the SRE team, establish reliability and observability standards, drive automation and operational improvements, and partner across engineering teams to ensure systems are resilient, scalable, secure, and ready for peak business demand.

As a SRE engineer lead, you will…

  • Own Reliability\: Drive system availability, performance, resilience, and operational readiness.
  • Engineer for Scale\: Automate operations, strengthen observability, and reduce recurring issues and toil.
  • Lead SRE Excellence\: Build the SRE team and establish standards for incident management, SLOs, capacity, and recovery.

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