Engineer - Quality Assurance
Summary
The Quality Assurance Engineer ensures production quality and QMS compliance (ISO 9001) within a manufacturing environment. The role involves root cause analysis (8D, 5 Whys), internal audits, and driving continuous improvement using Lean/Six Sigma to support the production lifecycle and ensure right-first-time delivery.
PURPOSE
The Quality Assurance Engineer is responsible for ensuring that products and processes meet defined quality standards and customer requirements across the production lifecycle.
Working closely with Production, Engineering, and Operations teams, the role drives quality compliance, supports continuous improvement, and ensures robust quality systems are implemented and maintained to support safe, efficient, and right-first-time delivery.
RESPONSIBILITIES
Ensure compliance with all quality standards, procedures, and regulatory requirements across production operations
Support the development, implementation, and continuous improvement of the Quality Management System (QMS)
Conduct internal audits and support external audits, ensuring readiness and compliance at all times
Investigate non-conformances, identify root causes, and implement corrective and preventive actions (CAPA)
Work closely with Production teams to ensure adherence to quality processes and standards on the shopfloor
Collaborate with Engineering to ensure effective transition of designs into production, with quality built into processes
Support inspection and testing activities, ensuring products meet required specifications and customer expectations
Analyse quality data and trends to identify areas for improvement and support decision
Drive continuous improvement initiatives to reduce defects, rework, and waste
Ensure all quality documentation is accurate, controlled, and up to date
Support supplier quality activities where required, including evaluation and performance monitoring
Promote a strong quality culture across the site, ensuring accountability and awareness at all levels
PREVIOUS EXPERIENCE
Experience in a Quality Assurance or Quality Engineering role within a production environment
Experience supporting or operating within a Quality Management System
Proven experience of investigating non-conformances and implementing corrective actions
Experience working cross-functionally with Production, Engineering, and Operations teams
Experience in a multi-programme or project-based production environment is
TECHNICAL SKILLS/EDUCATION
Strong understanding of quality assurance principles and quality management systems (e.g. ISO 9001)
Experience with root cause analysis tools (e.g. 8D, 5 Whys, Fishbone/Ishikawa)
Knowledge of inspection and testing methods within a manufacturing environment
Ability to analyse and interpret quality and production data
Familiarity with continuous improvement methodologies (e.g. Lean, Six Sigma)
Understanding of engineering drawings, specifications, and technical documentation
Working knowledge of Health & Safety and regulatory compliance requirements
ADDITIONAL LOCAL NEEDS
Onsite role
Successful candidate will need to complete BPSS checks
KEY STAKEHOLDERS
Customers, suppliers and vendors
Production, engineering and quality
Supply chain and procurement
BENEFITS
Opportunity to develop into senior Quality Engineering or Quality Management roles
Exposure to cross-functional operations, including Production, Engineering, and Supply Chain
Involvement in continuous improvement and operational excellence initiatives
Potential progression into broader operational or technical leadership role