Engineering Manager

ESSENTIAL JOB FUNCTIONS

Responsibilities and essential job functions include but are not limited to the following:

• Join the Director of Engineering to conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.

• Understanding of HVAC, electrical, plumbing, and boiler operations

• Ensure all emergency and life safety equipment and systems are inspected, tested and operational

• Ability to perform general repair and maintenance, such as responding to guest calls if necessary, per the direction of the Director of Engineering.

• Actively train in fire prevention, environmental health and safety, and engineering systems.

• Accurately record and verify the completion of all repairs, replacement, and renovation projects to offices and team member work areas.

• Maintain accurate record keeping

• Ensure everything is in guestrooms and public space is in working order and is set to specification.

• Supervise necessary repairs and maintenance throughout the hotel. .

• Support the Director of Engineering in overseeing the department’s payroll and schedules.

• Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

• Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.

• Proper handling of VIP’s, recognize repeat guests and protect their privacy and confidentiality.

• Ensure that PUBLIC reporting procedures are aligned with applicable SOP.

• Ensure all hotel and restaurant policies, standards and local laws are followed.

• Ensure sanitation fundamentals and Health Department requirements that are set forth by PUBLIC, local, state and federal regulations are in compliance.

• Ensure compliance with all hotel policies and procedures at all levels.

REQUIRED SKILLS AND QUALIFICATIONS

• Know how to participate in a team environment and assist other departments when needed, providing lateral service.

• HVAC, electrical, plumbing, boiler operations and general maintenance skills required

• Expert in hotel operations and excellent working knowledge of all internal departments.

• Must have knowledge of building codes.

• Must have the ability to obtain FLSD

• Maintain a high level of personal appearance and hygiene at all times.

• Must have the ability to work a flexible schedule, including weekends, holidays and late hours when necessary.

• Must have general computer skills to include email and other business applications

• Must have the ability to report to work on time and when scheduled.

• Must have the ability to stand and/or walk for extended periods of time.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.