Engineering Manager - SaaS & Voice AI

Role : Engineering Manager - SaaS & Voice AI

About the Role :

We are looking for an Engineering Manager to lead a team of 4 - 6 engineers working across our SaaS product and Voice AI platform.

This is a hands-on working manager role - not a pure people-management position and not a hands-off strategic role. You will be expected to balance three responsibilities:

40% Technical Leadership :

- Architecture reviews, design decisions, engineering quality standards, release discipline, and cross-functional technical strategy.

30% People Leadership :

- 1 : 1s, career development, hiring, performance management, team calibration, coaching, and protecting team focus.

30% Hands-on Engineering :

- Continue contributing to code, particularly on complex technical problems, prototypes, integrations, technical spikes, and team unblocking.

Key Responsibilities :

- Lead the engineering team and take ownership of end-to-end delivery.

- Break down initiatives into executable technical tasks and sequence work effectively.

- Remove technical and execution blockers.

- Ensure projects are delivered against committed timelines without compromising engineering quality or team sustainability.

- Proactively communicate risks, dependencies, and changes in priorities.

- Lead architecture and technical design discussions across the product stack.

- Establish and maintain standards for code quality, testing, observability, reliability, and production readiness.

- Lead, mentor, and develop a team of 4 - 6 engineers.

- Remain hands-on and contribute directly to engineering work.

- Work closely with the CTO to translate product and business priorities into technical plans.

- Establish effective engineering processes that enable the team to scale.

Required Skills & Experience :

- 1.5 - 6+ years of software engineering experience, with at least 1 - 2 years in a Lead Engineer, Tech Lead, Engineering Manager, or similar engineering leadership role.

- Strong programming skills with depth in at least two of the following technologies: Node.js, Python, React.

- Comfortable working with and reviewing code in the third technology.

- Strong understanding of software architecture, system design, scalability, performance, and reliability.

- Demonstrated experience conducting 1 : 1s, providing performance feedback, coaching, and developing engineers.

Good to Have :

- Working knowledge of Go.

- Experience with real-time or voice systems, including WebRTC, streaming pipelines, or similar technologies.

- Experience with LLM, ASR, and TTS integrations.

- Previous experience working in a startup or early-stage technology environment.

Candidate Profile :

We are looking for an engineering leader who genuinely enjoys both technology and people leadership.

This is a hands-on Engineering Manager role. Candidates looking to move completely away from coding and technical contribution may not be the right fit for this position.