engineering manager - ST; Nashville, TN

Now Brewing – Engineering Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high-performing systems and infrastructure that power partner and customer experiences.

As a Manager, Engineering, you will…

• Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
• Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
• Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
• Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
• Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
• Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
• Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes

We’d love to hear from people with\:

• 8–10 years of experience in software development, systems engineering, or infrastructure operations
• 5+ years managing complex systems or application development projects
• 3–5 years leading or managing technical teams
• Bachelor’s degree in Computer Science or related field
• Experience with cloud or highly virtualized environments
• Experience with monitoring, logging, and alerting tools
• Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
• Experience with scripting or programming languages such as Python, Java, or Go
• Proven ability to lead cross-functional teams and deliver in a fast-paced environment