English Agent
Description
Vezloo is hiring: English speakers (100% remote)
Vezloo is currently looking for English-speaking professionals to join our growing team. This is a fully remote opportunity offering a stable work schedule and the chance to work within a collaborative and dynamic environment.
Key responsibilities:
- Own the end-to-end lifecycle of conversational agents, from requirements gathering to production deployment, ensuring alignment with business objectives.
- Monitor agent performance and analyze user interactions to identify gaps and drive continuous optimization.
- Collaborate with cross-functional teams (AI, graph creators, QA, and clients) to ensure smooth workflows and timely issue resolution.
- Lead testing and quality assurance of conversational flows, validating accuracy and readiness for deployment.
- Support client onboarding and implementation, while documenting processes, updates, and operational guidelines.
- Ensure timely delivery of tasks in line with quality standards, while maintaining strict data confidentiality and compliance.
Work conditions:
Work location: 100% remote
Working days: Monday to Friday
Days off: Saturday and Sunday
Working hours: 10:30 am to 6:30 pm (including a one-hour break)
Requirements
- Fluency in English (spoken and written)
- Strong communication skills
- Ability to work independently in a remote environment
- High level of commitment, attention to detail, and reliability
Benefits
- Paid time off
- Work from home
- Competitive salary based on experience
- Opportunities for professional development and exposure