EnrichEd Support Staff

Role Purpose:

ErichEd is a therapeutic youth program that runs year round and supports currently and formerly homeless youth and their families. During the school year, the program runs an after school program (3p-7p). During school breaks and summer, the program shifts to a camp style program during the day (10a-2p).

The EnrichEd Support Staff’s primary responsibility will be to provide transportation for clients to and from program activities. In this role, the staff will work across the organization reporting to the EnrichEd Program Manager. Their secondary responsibility will be to assist in planning, preparing, and facilitating programming.

Responsibilities:

• Provide transportation for youth aged 3-18 who attend the EnrichEd After School Program. The staff will be responsible for following the transportation schedule provided by the Program Manager which will include picking up and dropping off youth at school/home/etc.
• Ensure van rules are being communicated and followed by van passengers.
• Communicate with the Program Manager to alert staff of issues, children who do not show, and to estimate arrival time at program facilities.
• Completes thorough before-and-after trip checks each day and record all information. Clean out van each day.
• Support in the planning, organizing, and facilitation of program activites including groups, tutoring, childcare, field trips, etc.
• Provide supportive interventions for difficult interactions between clients in order to maintain a safe environment for all.
• Communicate regularly with caregivers, staff, and community partners when necessary.
• Handle crises as they occur.
• Attend supervision with the EnrichEd Program Manager.
• Assist with special projects as needed.

Competencies:

We believe that to be successful in this position, it is crucial that the candidate can honestly assess their strengths and determine that they include:

• Previous experience and passion for working with kids.
• Patience and a positive attitude.
• Growth mindset.
• Reliable, organized, and punctual.
• Ability to establish and maintain relationships with various individuals including teachers, families, volunteers, and children.
• Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone.
• Excellent organization, time management and follow-up skills.
• Responsible and professional conduct that serves as a role model to staff, volunteers, and youth.
• Ability to set priorities and meet deadlines.
• Must demonstrate ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Excel, Outlook, Word, and understanding of virtual educational platforms such as Google Classroom and Zoom.
• Investment in non-violent conflict resolution, confronting racism, sexism, and other injustices, and helping children and families heal and grow.