Enterprise Account Director - Customer Experience/Digital Experience & MarTech Services

Role Overview

The Enterprise Account Director will be responsible for driving enterprise sales across Customer Experience (CX), Digital Experience (DX), MarTech, CRM, and Digital Transformation consulting services. This is a strategic, client-facing role focused on identifying new business opportunities, building executive relationships, and managing complex consulting and technology services engagements from opportunity creation through successful closure.

Key Responsibilities

- Drive new business acquisition by identifying, qualifying, and closing strategic enterprise opportunities.

- Own the complete enterprise sales lifecycle, from opportunity creation and qualification to commercial negotiations and contract closure.

- Develop and execute account growth strategies to expand existing relationships and acquire new strategic accounts.

- Build trusted relationships with CXOs, CMOs, CIOs, CDOs, Heads of Digital, Marketing, Customer Experience, and Enterprise IT leaders.

- Position Axeno Consulting's consulting, implementation, managed services, and digital transformation capabilities to address client business challenges.

- Work closely with Pre-Sales, Solution Architects, Delivery, and Alliance teams to develop compelling, value-driven client solutions.

- Lead proposal development, RFP responses, commercial negotiations, and executive presentations.

- Maintain a healthy sales pipeline, accurate forecasting, and disciplined CRM practices.

- Represent Axeno Consulting at executive meetings, industry events, and partner engagements.