Enterprise Account Manager
You will own and grow a portfolio of enterprise merchants, building strong relationships with key merchant contacts. You will navigate merchant organizations to align external and internal stakeholders, provide strategic and consultative advice to influence global payments strategy, collaborate cross-functionally to communicate merchant needs and feedback, and deliver merchant projects. You will become an expert in the global payments landscape and level up your skills through the AM Academy in a fast-paced, highly entrepreneurial environment with high autonomy.
Responsibilities
- Own and grow a portfolio of enterprise merchants, meeting the team's strategic and financial goals
- Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
- Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
- Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen's product innovation and development, and delivering merchant projects
- Proactively foster a positive working environment for the business and maintain good relationships with external and internal stakeholders
Requirements
- Proven commercial edge and entrepreneurial drive
- Experience working with Enterprise Accounts
- Skilled in leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Strong business acumen and analytical abilities
- Ability to prioritize and manage multiple projects across different departments
- Professional proficiency (written and verbal) in English and Portuguese