Enterprise Account Manager

<p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Key Responsibilities</span></b></p> <ul style="margin-top:0in;" type="disc"> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Manage assigned enterprise and SMB accounts and drive revenue growth.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Identify new business opportunities and build sales pipeline.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Engage with IT Managers, IT Heads, Procurement, and business decision-makers.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Promote Microsoft CSP solutions including Microsoft 365, Azure, Security, Copilot, and Modern Workplace.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Sell cybersecurity solutions including endpoint, email, identity, cloud, and network security.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Support Enterprise Systems opportunities including servers, storage, virtualization, backup, and HCI solutions.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Promote networking solutions including switching, wireless, SD-WAN, and network security.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Drive endpoint business for laptops, desktops, workstations, and device refresh projects.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Work closely with presales and vendors to prepare proposals and customer presentations.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Maintain CRM updates, opportunity tracking, and sales forecasts.</span></li> </ul> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Experience & Qualifications</span></b></p> <ul style="margin-top:0in;" type="disc"> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">3 to 6 years of UAE IT sales experience.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Experience in at least two of the following domains: </span><ul style="margin-top:0in;" type="circle"> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Microsoft CSP & Cloud</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Cybersecurity</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Enterprise Infrastructure</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Networking</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">End User Computing</span></li> </ul></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Bachelor's Degree preferred.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Strong presentation, communication, and negotiation skills.</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">UAE driving license preferred.</span></li> </ul> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Preferred Technology Exposure</span></b></p> <p class="MsoNormal"><b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Microsoft:</span></b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> Microsoft 365, Azure, Copilot, CSP Licensing<br /> <b>Security:</b> Fortinet, Microsoft Security, Check Point, MIMECAST<br /> <b>Enterprise Systems:</b> HPE, Lenovo, Dell, Nutanix, Veeam, NetApp<br /> <b>Networking:</b> Cisco, HPE Aruba, Fortinet<br /> <b>Endpoints:</b> HP, Lenovo, Dell</span></p> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae"> </span></p> <p class="MsoNormal"><b><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Success Measures (KPIs)</span></b></p> <ul style="margin-top:0in;" type="disc"> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Revenue & Gross Margin Achievement</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">New Logo Acquisition</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Microsoft CSP Growth</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Pipeline Generation</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Opportunity Conversion Ratio</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Forecast Accuracy</span></li> <li class="MsoNormal"><span lang="en-ae" style="font-size:11pt;" xml:lang="en-ae">Customer Retention</span></li> </ul>