ENTERPRISE DEVOPS CONSULTANT (CRM)

ENTERPRISE DEVOPS CONSULTANT (CRM)

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4d ago , from Vision Technology Consulting

RESPONSIBILITIES

• Part of Level 2 & Level 3 devops teams responsible for analyzing, designing, developing, testing, implementation and support & maintenance of any large-scaled & complex system fixes & improvement initiatives.
• Participates in the change request development of the core enterprise-wide CRM applications and/or reports.
• Perform system impact assessment for given change request, perform/review system design, prepare functional and technical specification, ensure compliance to technology architecture standards, software defect resolution and system deployment.
• Provide support for applications under testing, conduct validation, investigation and resolve any technical issues reported.
• Actively participate and contribute in technical feasibility study, user requirement evaluation and solution proposal.
• Perform coding, unit testing, SIT and provide UAT support, set up and maintain test environments, trouble shoot and resolve technical issues reported, plan and execute production system implementation.
• Provide all technical documentation according to the System Development Life Cycle (SDLC) requirements.
• Ensure compliance with IT standards, SDLC standards, policies and procedures.
• To be up to date on the current development methodologies, technologies and standards.
• Regularly update management via established reporting templates for progress standards.

REQUIREMENTS

• Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related field.
• 2+ years of large enterprise software application/software development.
• Experience in database primarily in SQL query and store procedures development.
• Overall experience with all aspects of SDLC including requirements analysis, design, design reviews, software development, software testing, design and coding peer review, operational roll-out and application support & maintenance.
• Ability to translate client needs into solutions & functional requirements.
• Proven ability to work in cross-functional teams towards mutual success.
• Willingness to learn new skills or cross competencies.
• Possess a positive working attitude, with resilience and good adaptability to take on different challenging assignments.
• Effective, with good self-initiative to learn and excel individually and as a team.
• Effective communication skills with good analytical skills and problem-solving mindset.
• Able to follow up with external teams to drive action items to completion.
• Essential to have a can-do attitude to work under pressure and multi-tasking environment.
• Added advantage with experiences in any enterprise CRM and/or BPM application development, production configuration and release, and support maintenance.
• Added advantage with experiences in any enterprise CRM and/or BPM application, framework, and tool design and support, including supporting applications in the Financial Services Industry.

NOTES

• We will provide online and ‘on-the-job’ Pega CRM/BPM training to the selected candidate.
• VTC team is growing all the time. With each new addition we become a richer, more diverse, and more productive group.