Enterprise IT Support Officer with Security Clearance
Enterprise IT Support Officer (EITSO). Complex project implementation support (installations, cabling, LAN closet, telephony distribution closet, assistive technology, servers) • Provides technical support and customer service to the organization's users of computer applications and hardware (e.g., PCs, servers, mainframes) • Answers questions regarding system procedures, online transactions, systems status and downtime procedures; may be located within a call center • Collaborates with network…