Enterprise IT Support Specialist I
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible.
Koniag IT Systems LLC, a Koniag Government Services company, is seeking an Enterprise IT Support Specialist I with a Secret security clearance to support KITS and our Army customer in Huntsville, Alabama. This position requires on-site presence in Huntsville, Alabama.
Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.
The Enterprise IT Support Specialist I will be responsible for ensuring the operational effectiveness and compliance of special sites. This role combines hands-on technical support with proactive security monitoring and risk mitigation.
Principal responsibilities will include but are not limited to:
Assist routine maintenance and support monitoring of IT systems across multiple special sites to ensure continuous operational availability
Assist execution of system patching, upgrades, and configuration changes in accordance with approved change management processes
Assists troubleshoot and resolving hardware, software, and network issues to minimize service disruptions
Support identification and assessment of cybersecurity risks, vulnerabilities, and potential performance degradation
Assist implementation of corrective actions to address identified security gaps and maintain compliance with Army cybersecurity policies and DoD standards
Monitor system logs and security alerts to detect and report potential security incidents to senior team members
Document all maintenance activities, configuration changes, and security incidents
Support stakeholders to plan and execute system changes during approved maintenance windows
Stay informed on applicable cybersecurity frameworks, including RMF, NIST, and DoD STIGs
Assist senior team members to submit required compliance documentation and status reports
Participate in assessments, audits, and continuous monitoring activities
Education and Experience:
Associate’s degree in information technology, Cybersecurity, Computer Science, or related field from an accredited college or university
Minimum of 2 years of experience in IT support, system administration, or cybersecurity
Minimum of 2 years of experience working with DoD IT systems and security requirements
Current or working towards DoD 8570 IAT Level II or IAM Level I certification (Security+ CE, CCNA Security, or equivalent)
Familiarity with RMF (Risk Management Framework) processes and compliance requirements
Clearance Requirement:
Active Secret security clearance
Required Skills and Competencies:
Basic understanding of DoD cybersecurity policies, including DISA STIGs, NIST 800-53 controls, and Army regulations
Basic familiarity with Windows and Linux server administration and security hardening
Basic proficiency in vulnerability scanning tools (e.g., ACAS/Nessus) and remediation processes
Knowledge of network security concepts, including firewalls, VPNs, and intrusion detection systems
Knowledge of system patching and configuration management using enterprise tools
Strong troubleshooting and problem-solving skills
Basic knowledge of monitoring tools and log analysis for security and performance issues
Good communication skills, both written and verbal
Ability to work under supervision and follow established procedures
Organizational skills with ability to manage multiple priorities and deadlines
Willingness to learn and develop technical skills
Currently security clearance or ability to obtain required clearances
Willingness to work on-site in Huntsville (Redstone Arsenal), Alabama
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352