Enterprise Key Account Manager
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Description
【ROLE DESCRIPTION】
The Key Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Key Account Manager brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate D&B products.
【EXPECTATIONS AND TASKS】
- Align D&B solutions with the clients' strategic objectives. Develop best practice of account plans to ensure sales and revenue target delivery and sustainable growth.
- Develop relationships with new and existing customers and leverage to drive complex strategy through complex and global organizations.
- Establish strong management and CXO relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise).
- Build a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become D&B references.
- Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer’s decision process.
- Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Leverage support organizations including Marketing, inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. Negotiate early and against a win/win strategy for D&B and its customers.
- Support all D&B promotions and events in the territory. Take an active, sales leadership role in D&B events.