Enterprise Operations Senior Analyst
Summary
Leads major incident management in a 24x7 global IT operations center, restoring services during outages and ensuring enterprise system stability.
Enterprise Operations Senior Analyst (Major Incident Management / ITOC) Chicago, IL (Downtown) 2nd Shift - 3pm to 11pm - 5 days per week W2 only, no C2C CDW has an excellent opportunity for n Enterprise Operations Senior Analyst to lead Major Incident Management (MIM) efforts within a global 24x7 IT Operations Center. This role is ideal for a seasoned operational leader who excels in high-pressure outage situations, drives rapid service restoration, and helps maintain the stability of enterpris…