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At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

The Experience Risk Management (ERM) Analyst supports the execution of the Credit Union’s Enterprise Risk Management program by assisting with risk assessments, risk reporting, data analysis, and risk monitoring activities. This role works closely with business units to collect, analyze, and document risk information while helping maintain a consistent and sustainable ERM framework across the organization. The role partners closely with business leaders to embed risk awareness into everyday operations and foster a resilient, proactive risk culture. This role will also support the third-party risk management function of the credit union.

What You Will Be Doing:

1. Assist in conducting enterprise-wide and business-unit-specific risk assessments (strategic, operational, compliance, credit, liquidity, and reputational risks), to evaluate potential impacts on the organization and inform decision-making
2. Support the development and maintenance of risk registers, including risk descriptions, ratings, controls, and mitigation plans
3. Perform initial risk analysis related to new products, services, process changes, and technology initiatives
4. Assist with risk trend analysis and identification of emerging risks
5. Facilitate the execution of enterprise-wide risk management programs, such as risk and control self-assessments (RCSAs), qualitative and quantitative risk assessments, issue management, and ensuring risks are identified, documented, and addressed
6. Help design, implement, and continuously enhance the ERM framework, policies, and procedures in alignment with regulatory expectations and industry standards
7. Collect and validate data for Key Risk Indicators (KRIs) and risk dashboards
8. Prepare risk reports for management and risk governance committees
9. Track risk issues, action plans, and remediation status to ensure timely resolution
10. Support scenario analysis, stress testing, and ad hoc risk analytics as needed
11. Coordinate with various departments to implement risk management strategies
12. Assist with Operational Risk Management activities, including risk and control self-assessments (RCSAs)
13. Support Third-Party / Vendor Risk Management processes, including inherent risk scoring, due diligence documentation, and ongoing monitoring
14. Coordinate with Information Security, IT, and Business Continuity teams on risk-related data requests
15. Support preparation for NCUA and state regulatory examinations by compiling ERM-related documentation and evidence
16. Assist in maintaining ERM policies, procedures, and methodology documentation
17. Participate in risk awareness and training initiatives to promote a strong risk culture

About You:

1. Working knowledge of risk management concepts and ERM frameworks (e.g., COSO ERM)
2. Understanding of risks relevant to credit unions and financial institutions
3. Ability to analyze data, identify trends, and communicate findings clearly
4. Proficiency in Microsoft Excel (data analysis), Word, and PowerPoint
5. Familiarity with GRC tools or risk tracking systems
6. Ability to conduct risk assessments and develop mitigation strategies
7. Strong attention to detail and organizational skills
8. Proven ability to work collaboratively with cross-functional teams
9. Strong analytical and problem-solving skills
10. Excellent communication and interpersonal skills
11. Ability to manage multiple projects simultaneously
12. Strong focus on accuracy
13. Professional demeanor and adherence to confidentiality