Enterprise SaaS Platform Engineer
Summary
Owns and evolves enterprise directory services (Active Directory and Microsoft Entra ID) for global IT and OT environments, defining strategy and managing backlogs to deliver secure authentication and identity services.
Project Overview
We are looking for a Senior Product Owner – Enterprise Directory Services to join the Digital Infrastructure Portfolio within the Digital Workplace domain.
In this strategic global role, you will own and drive the evolution of Enterprise Directory Services, including On-Premises Active Directory and Microsoft Entra ID environments across both IT and Operational Technology (OT) landscapes.
You will be responsible for ensuring secure, reliable, and seamless authentication and identity services that enable thousands of employees and business applications worldwide. Working closely with global stakeholders, architects, and technology partners, you will define the product strategy, manage the product backlog, and drive continuous improvements aligned with business priorities.
Technologies
- On-Premises Active Directory
- Microsoft Entra ID
- Enterprise IT Infrastructure
- Operational Technology (OT)
- Agile / Scrum
What We're Looking For
We are seeking a Product Owner who combines strategic thinking with strong execution capabilities and technical understanding.
The ideal candidate demonstrates:
- Entrepreneurial mindset.
- Inspirational leadership.
- Strong business acumen.
- Excellent communication and stakeholder management skills.
- Ability to influence senior leadership.
- Results-driven approach with a strong sense of ownership and urgency.
- Passion for delivering secure, scalable, and business-focused digital workplace services.
- Proven experience as a SaaS Platform Engineer, SaaS Administrator, Digital Workplace Engineer, or similar technical platform role.
- Strong hands-on experience administering enterprise SaaS platforms.
- Solid understanding of:
- User management
- Permission models
- Access governance
- Platform configuration
- Security and compliance principles
- Experience supporting collaboration, innovation, digital workplace, or AI-powered SaaS platforms.
- Ability to independently troubleshoot platform issues and provide technical solutions.
- Experience creating automation workflows and lightweight integrations.
- Basic to intermediate software development skills.
- Practical knowledge of:
- REST APIs
- JSON
- JavaScript or TypeScript
- Webhooks
- API integrations
- Low-code / no-code platforms
- Power BI reporting
Preferred Qualifications
- Experience working in large enterprise or multinational organizations.
- Understanding of SaaS governance, security, compliance, and vendor management processes.
- Experience supporting global user communities and distributed stakeholder groups.
- Previous exposure to AI-powered SaaS solutions and emerging AI technologies.
- Experience with collaboration and innovation platforms.
- Knowledge of analytics and reporting solutions.
- Familiarity with Agile methodologies and product-oriented operating models.
- Experience working in digital workplace environments.
Success Profile
The ideal candidate:
- Demonstrates a strong hands-on platform administration mindset.
- Combines technical expertise with excellent stakeholder communication skills.
- Takes ownership of assigned platforms and drives continuous improvement.
- Can independently manage multiple SaaS solutions in a dynamic enterprise environment.
- Is proactive, solution-oriented, and comfortable working with emerging technologies.
- Has a strong interest in SaaS innovation, automation, and AI-driven platforms.