Enterprise Support Specialist II
Enterprise Support Specialist II
Department: Information Technology
Location: Fort Myers, FL
Join Southwest Florida's Premier Healthcare Supply Chain Technology Team
Technology. Innovation. Healthcare Impact.
Are you an experienced Enterprise Applications Support professional who enjoys solving complex technical challenges while making a meaningful impact?
At LeeSar/CSF, technology powers the healthcare supply chain that supports hospitals and healthcare providers across Southwest Florida. As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise applications including Oracle Fusion ERP, Oracle Cloud WMS, and integrated business systems that keep healthcare moving.
If you're passionate about enterprise technology, system optimization, integrations, and collaborating with both technical teams and business leaders, we'd love to meet you.
What You'll Do
As an Enterprise Support Specialist II, you'll serve as a key member of our Information Systems team by:
- Providing Tier II support for enterprise applications
- Troubleshooting complex application and integration issues
- Supporting Oracle Fusion, Oracle Cloud WMS, APIs, and enterprise system integrations
- Leading quarterly patching, regression testing, and release management activities
- Collaborating with vendors and internal stakeholders to improve system performance
- Developing documentation, training materials, and standard operating procedures
- Mentoring Tier I Support Specialists while helping drive continuous improvement initiatives
- Supporting mission-critical business applications that enable healthcare operations every day
The role includes troubleshooting, application support, integration maintenance, release management, user training, and participation in an on-call rotation as needed.