Enterprise Systems Administrator III

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under general direction to perform systems administration duties on large-scale computer systems in a data center environment.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include\:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Associate's Degree in a technical field or equivalent.
  

• Experience
  5 years of job-related experience
  3 years of experience in a support position or role in an information systems environment.
  Experience may be considered in lieu of education.
  

JOB DUTIES

• Analyzes and remediates problems involving\: operating systems, database systems, applications, and other technologies.
• Troubleshoots system components and recommends improvements in support of an efficient, highly available data center operation.
• Designs and implements data system components under the direction of Managers and other levels of Systems Engineers.
• Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community.
• Develops and reviews specifiations for data system components and services.
• Assists in the development of test plans and documentation of recovery procedures.
• Assists with the development of guidelines related to the installation of Operating Systems, Database software and other application systems.
• Support for Call Center (HEAT) incidents.
• Identifies and analyzes that impact of system security vulnerabilities in relation to the enterprise environment.
• Assists with responses to security incidents to prevent additional loss and obtains and preserves forensic evidence.
• Remains knowledgeable of changes in technology, industry practices, and state and federal regulatory requirements including FISMA, NIST FIPS, and other relevant publications.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work may require additional skills including a basic knowledge of Tivoli Storage Manager, IBM ZOS, VAX/VMS, or other legacy environments.
• Work may require additional skills including application systems, database systems, or knowledge of specialty hardware appliances.
• Work may require working long periods of time to meet deadlines.
• Work requires ability to accurately interpret computer-issued error messages and take appropriate action.
• Work requires ability to design and implement system infrastructure changes.
• Work requires ability to design and implement systems administration tools, which integrate with other computing systems.
• Work requires ability to effectively present information and respond to questions from managers, clients, customers and co-workers.
• Work requires ability to follow oral and written instructions and the ability to communicate effectively both verbally and in writing.
• Work requires ability to give oral and written presentations.
• Work requires ability to plan and organize work in logical and efficient manner.
• Work requires ability to read, write, analyze and interpret technical procedures.
• Work requires adaptability/flexibility to react positively to changes in work environment.
• Work requires basic knowledge of Microsoft/Linux/UNIX server operating systems.
• Work requires basic knowledge of Windows XP, Windows 7, Microsoft Office Suite; and/or
• Work requires exercise of moderate judgment.
• Work requires initiative to improve productivity and quality of work.
• Work requires intermediate knowledge of at least one operating system and its commands/utilities at a user level; can edit files, issue commands, navigate the file system.
• Work requires strong interpersonal and communication skills; capable of explaining moderately complex procedures in writing or verbally.
• May be required to submit to a federal background investigation.
• Will be scheduled to work during off-hours change windows that may fall outside of normal business hours or during the weekend. Will be periodically assigned after-hour support and able to be paged 24-7.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Lifting
• Talking

Working Conditions

• Office Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.