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University of Detroit Mercy

Enterprise Systems Analyst

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Position Classification

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Position Summary

The Enterprise Systems Analystis responsible for the analysis, development, programming, testing, and maintenance of software and interfaces that enhance the University’s Ellucian Banner ERP system and third-party solutions. The overall support for the ERP includes assessing complex issues, creating and maintaining reports, evaluating business processes and rules, and providing technical assistance to the user community.

Essential Duties and Responsibilities

  1. Define business requirements and develop business solutions; consult with the user community and external entities to define business requirements; create and document technical strategies to support the development of solutions in support of the University’s enterprise system.
  2. Data management and reporting through the development of data sets and report on University data.
  3. Create and maintain Oracle procedures and packages, as well as job scheduling.
  4. Gather requirements and create/maintain crosswalks to bridge data from other sources to current reporting systems.
  5. Develop user-friendly report dashboards.
  6. Ensure data integrity; diagnose system and data issues.
  7. Provide functional and technical support for the Banner ERP system and third-party applications.
  8. Perform other duties as assigned or requested.

Minimum Qualifications

Education – A college degree or four to eight years of work experience in a related field.

Employment - Two years to five years (Equivalent combination of education and employment).

Preferred Qualifications

  1. Ability to work in a fast-paced environment with changing priorities amongst a collaborative team.
  2. Prior professional IT experience in a Higher Education environment.
  3. Goal-oriented with strong initiative, imagination, and organizational qualities.

Knowledge, Skills, and Abilities

  1. Experience with Ellucian Banner software, report-writing tools, and other database solutions.
  2. Excellent verbal and written communication skills including customer service and an ability to express oneself in an open, honest, and professional manner.
  3. Minimum of three years related experience; relational databases, advanced SQL programming skills, and business intelligence tools; experience with Banner, Oracle procedures and packages, Argos, and ISE Enterprise SCHEDULE preferred.
  4. Proficiency with Microsoft Office Suite with the ability to learn and apply new software and strive to consistently achieve excellence in all tasks and goals.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information

$65K to $75K Annually

Anticipated Schedule

Position is primarily on the McNichols campus with partial work-from-home opportunities. Work schedule: Monday – Friday 8:30 AM – 5:00 PM

Skills

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See also

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