Entertainment Party Host - Part Time
Must be available to work Saturday and Sunday.
PURPOSE: To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist leadership with booking, contacting vendors, ordering, scheduling, add ons, etc
Direct contact for party family
Responsible for setting up, decorating, cleaning up, and maintaining party area
Pick up food and cupcakes from vendors
Ensure parties begin and end with timeliness
Ensure each party receives everything included in the package or any special requests
Explain all the needed rules and policies for the party
Ensure party is run in the sequence of the guest’s preference
Help serve food, beverages, and cake to party guests
Ensure the safety of party guests
Prevent non-party members from entering the space
Restock party supplies and party add-ons as needed
Entertain guests in a professional, family friendly manner
Perform to highest standards and act appropriately for family audiences
Take direction from Team Leads and Supervisors
Maintain cleanliness of work environments
Regular, reliable and consistent attendance
Follow all company and department policies and procedures
Additional duties as assigned
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
Represent Nickelodeon Universe and Mall of America with highest degree of professionalism
Good listening skills when dealing with guests, coworkers and supervisors
Ability to work as part of a team and in collaboration with other departments
Ability to multi-task in a fast-paced, sometimes stressful environment
An outgoing and energetic person that will entertain in a family party environment
Prior experience as in a service position preferred, but not required
May also be asked to train and perform as character performers
PHYSICAL JOB REQUIREMENTS:
Stand/move about –Frequently, 90%
Kneel/crouch– Periodically, up to 40%
Reach at or above shoulder level – Frequently, 50%
Reach at or below shoulder level – Frequently, 50%
Handle/lift large items such as boxes/packages (up to 40lbs) – Frequently, 60%
Bend/stoop/squat – Frequently, 50%
Repetitive motions – Frequently, 30%