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RealmOne

Entity Program Coordinator

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Description

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals. We are seeking an Entity Program Coordinator - SME to support mission-critical program operations for a key U.S. Government customer.

The Entity Program Coordinator - SME will oversee the establishment, maintenance, and termination of customer processes in accordance with government regulations.

The ideal candidate will support business operations through process improvement initiatives, documentation management, customer training, and effective communication while ensuring compliance with applicable policies, procedures, and regulations.

The Entity Program Coordinator - SME shall possess the following capabilities:

  • Serve as the primary point of contact for specialized customer requests and manage end-to-end administrative support activities.

  • Develop and maintain effective working relationships with customers, stakeholders, and partner organizations.

  • Provide guidance and instruction to customers on specialized administrative processes, policies, procedures, and regulations.

  • Support the development and delivery of customer training on work unit processes, procedures, and policies.

  • Recommend and implement process improvements to enhance operational effectiveness

Required Qualifications:

  • Minimum five (5) years of experience with customer programs and familiarity with Sponsor regulations

Position requires active Security Clearance with appropriate Polygraph

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