Entomologist / QA
Summary
An Entomologist/QA specialist manages pest control programs, handles client inquiries, and ensures compliance with regulations. Daily tasks include troubleshooting pest issues, conducting site audits, preparing reports, and developing training programs for pest management.
The Entomologist / QA role requires to manage different clients from various industries, extensive detailed reporting and has strong knowledge and experiences in relevant legislation & compliance in pest management.
Customer Management & Training:
- Responsible to work closely with different teams within the company to ensure sites have proper pest management program with relevant documentations.
- Handle clients' enquiries with regards to the difficult pest identification or preparation of pest identification reports.
- Troubleshooting for unresolved pest issues and come up with a solution plan.
- Conduct and develop all company training programs including pest control related technical training.
- Other sales support duties.
Quality Checks & Reporting:
- Responsible for monthly/ quarterly/ yearly reporting and also ensuring clients pass audits (internally and externally).
- Quality checks & assurance at customer site to ensure the pest management service level are maintained.
- Establish inspection guidelines and reporting procedures for clients and staffs.
- Maintaining current knowledge of relevant legislation, compliance and innovations.
- Maintain and manage all company compliance and licensing.
Requirements:
- Candidates must possess a Degree in Entomology /Biological Sciences/ Environmental Science.
- Has good knowledge of biology and behaviour of structural pest.
- Proficient in MS office application (Word, Excel, Power Point).
- Possess good communication skills in English and Mandarin (to liaise with Mandarin speaking associates).
- Good documentation skills, well organized and detailed oriented.
- Be resourceful, proactive and has a very high level of initiative.