Entry - Desktop Support Engineer | OJT Provided | Central | **Up to $2500

Responsibilities:

• Perform troubleshooting for client platform related problems.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.

• Provide timely status updates to relevant parties.

• Perform service requests related to client platforms.

• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

• Involved in client platform implementation/upgrade project.

• Manage client platform implementation/upgrade project.

• Perform research/evaluation of client platform tools.

• Provide systems related technical advice to customers or project team.

• Manage client platform management systems.

• Manage systems changes through change request process & provide status reports to the relevant parties.

• Any ad-hoc as assigned which is relevant to the scope.

Requirements:

• Min Nitec in any disciplines

• Good command in English to liaise with different entities

• IT savvy / Basic Understanding of IT

• Comfortable working in healthcare environment