Entry-level Customer Account Manager

Do you have a knack for communicating issues with important stakeholders? How about discussing products with customers? If the answer is yes, then our Entry-level Customer Account Manager is a match. We create an environment that highlights your ability to find solutions for our clients and customers.

In the Entry-level Customer Account Manager role, you will be responsible for supporting customer accounts for a major telecommunications client throughout the Columbia area. The Entry-level Customer Account Manager will teach, train, and mentor other employees. A Corporate Trainer is a leader within our organization that possesses organizational skills and a positive attitude to help others succeed. The goal is to promote efficiency and competitive advantage by developing the skills of personnel.

Responsibilities:

• Set-up and execute in-store marketing campaigns.
• Work closely with the sales team on program development and implementation
• Utilize strong leadership skills to build a high performance, cross-functional team environment.
• Coach, train, and develop others for the overall success of the team.
• Keep up to date with client promotions.
• Manage customer acquisition and retention by effectively training team members to represent our client compliantly in-store.

• 1+ year of leadership experience
• Bachelor’s Degree preferred (High School Diploma accepted)
• Self-motivated
• Strong relationship-building skills
• Excellent verbal and written communication
• The ability to delegate tasks
• Work efficiently and effectively, both independently and as a team

AT&T Authorized Dealer