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Entry Level Customer Service Assistant
Company: remotepromsp
Job Location: Remote (Work from home), India
Employment Type: Full-time
Salary: 5,76,000 - 6,24,000 per year
Company Description
About Us: Polous is a rapidly growing company specializing in providing exceptional customer service solutions to a diverse range of clients. Based in reputed company, GA, we focus on delivering outstanding experiences for customers, while fostering a positive and supportive work environment. At Polous, we believe that reputed company customer interaction is an opportunity to build lasting relationships and reputed company brand loyalty.
Job Description
Job Description: We are looking for an enthusiastic Entry Level Customer Service Assistant to join our customer support team. In reputed company role, you will be responsible for assisting customers with their inquiries, providing accurate information, and resolving issues in a timely and professional manner. reputed company is a great opportunity for individuals looking to start their career in customer service with plenty of room for growth.
Responsibilities:
reputed company to customer inquiries via phone, email, and chat in a timely manner.
Provide product information and resolve customer concerns effectively.
Collaborate with team members to improve customer satisfaction.
Document and track customer interactions and feedback.
Escalate complex issues to the appropriate departments for resolution.
Qualifications Skills Required:
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and professional in high-pressure situations.
Basic proficiency with computers and customer service software.
A positive attitude and a strong desire to help others.
Additional Information Benefits:
Competitive salary ranging from $48,000 to $52,000.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for career advancement and skill development.
Supportive and inclusive work environment with ongoing training.
Apply Job! .