Entry Level ID/IT Admin Support- Training Provided

Responsibilities:

• Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request

• Produce quality work at all times to minimize rework and client complaints.

• Comply with instituted workplace securities at customer premises

• Issue pin mailers and answer phone/email inquiries from institution users

• Perform labelling, ID revalidation, and remediate all deviations in a timely manner

• Perform Privileges Authorization Revalidation and remediate all deviations in a timely manner

• Perform timely escalation to the respective support team where necessary

• Perform tasks assigned by the line manager and be contactable at all times.

Requirements:

• Possess min NITEC in any disciplines

• Basic knowledge of Active Directory / Identity & Access Management (IAM)

• Understanding of IT security and access control principles

• Good troubleshooting and communication skills

• Comfortable working in healthcare environment