Entry Tech support

Tech Support

We are looking for a Tech Support professional to support order processing, validation, and service coordination within the Telecommunications industry.

Key Responsibilities

Review, validate, and process customer orders.

Manage orders using Salesforce, CPQ, or similar tools.

Coordinate with Sales, Customer Care, and Provisioning teams.

Track order status and resolve discrepancies to ensure timely processing.

Requirements

Experience in Order Management, Order Entry, Tech Support, or Service Provisioning.

Experience or knowledge in the Telecommunications industry.

Familiarity with Salesforce, CPQ, VFO, or similar tools.

Conversational English is required.

Strong communication skills and attention to detail.

Availability to work 100% onsite in Querétaro.