Environmental Services & Linen Services Supervisor

STATEMENT OF PURPOSE

The Support Services Supervisor provides daily leadership and operational oversight for JRMC’s Environmental Services and Linen Services departments. This role ensures that staffing, workflows, and service standards consistently support a clean, safe, and welcoming environment for patients, families, and staff. The Supervisor is responsible for maintaining high-quality cleaning practices, effective linen processing and distribution, and operational excellence that upholds JRMC’s commitment to exceptional patient care and organizational pride.

JOB FUNCTIONS

QUALITY

• Ensure high standards of cleanliness, safety, and environmental hygiene by developing and maintaining department cleaning checklists, monthly cleaning schedules, and special-project cleaning lists (e.g., ceiling lights, air vents).
• Train new and current employees on proper cleaning techniques, equipment usage, and best practices to ensure consistent, high-quality outcomes across all areas of the facility.
• Maintain proficiency in all Environmental Services and Linen Services work areas to provide seamless coverage when needed, ensuring uninterrupted service quality.

SERVICE

• Coordinate and maintain the monthly staffing schedule to ensure consistent service coverage across all departments, balancing hired hours, vacation requests, and daily operational needs.
• Oversee proper linen processing, delivery, and distribution to support timely, efficient service throughout JRMC.
• Respond to operational needs and perform additional duties as requested to support overall departmental and organizational service excellence.

PEOPLE

• Lead onboarding and ongoing training efforts for all Environmental Services and Linen Services staff, fostering confidence, competence, and teamwork.
• Participate in the peer interview process to support strong hiring decisions.
• Contribute to annual employee performance reviews, offering feedback that supports staff development and accountability.
• Serve as a positive role model by demonstrating commitment to JRMC healthy roots, expectations, and a supportive team environment.

FINANCE

• Manage and order departmental supplies to ensure adequate inventory levels while promoting cost-effective utilization.
• Serve as a back-up for timecard approval to ensure accurate and timely payroll processing.

GROWTH

• Actively engage in process improvements within Environmental and Linen Services to enhance efficiency, workflow, and staff performance.
• Support the department’s readiness for organizational changes, new equipment, and evolving best practices through continuous learning and adaptability.
• Participate in opportunities for professional development and contribute ideas that promote long-term departmental and organizational growth.