EPIC APPLICATION ANALYST- BLOOD BANK /INTEGRATED LAB
Summary
Configure and support Epic EHR clinical applications focused on Blood Bank and Integrated Lab for acute care member clinics, troubleshooting issues and collaborating across teams at a nonprofit healthcare tech organization.
MAKE A DIFFERENCE AT OCHIN
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.
We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
We are seeking an experienced Solutions Analyst - Lab Applications to join our Implementation/ Install Team, this role will support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute Care member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.
Essential Duties
- Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
- Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
- Collaborate across departments to support project implementations and address member maintenance issues.
- Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
- Skill development and competency growth in technical design, analysis, and system enhancements.
- Other duties as assigned.