Epic Resolute PB Analyst

This is a remote position.

Superlanet is seeking an Epic Resolute Professional Billing (PB) Analyst to support our healthcare client in Texas. This is a direct hire, primarily remote opportunity with quarterly travel required for key project milestones and organizational events.

The ideal candidate will have strong experience supporting Epic Resolute Professional Billing (PB) and a proven ability to design, build, optimize, and support revenue cycle workflows that improve billing accuracy, operational efficiency, and financial performance. This individual will play a key role in supporting the organization's ongoing Revenue Cycle stabilization efforts, with a strong focus on Professional Claims, Electronic Remittance, Reimbursement Contracts, Benefits Engine, and long-term Professional Billing optimization.

Responsibilities

• Design, configure, build, test, and maintain Epic Resolute Professional Billing (PB) applications.
  
• Serve as the primary application resource for Professional Claims, Electronic Remittance, Reimbursement Contracts, and Benefits Engine functionality within Epic Resolute PB.
  
• Configure and support claims processing, claim edits, electronic remittance posting, reimbursement workflows, Benefits Engine, workqueues, and charge entry.
  
• Support reimbursement contract configuration and maintenance to ensure accurate payer reimbursement.
  
• Collaborate with Revenue Cycle, Patient Financial Services, and IT stakeholders to gather requirements and optimize Professional Billing workflows.
  
• Support ongoing Revenue Cycle stabilization initiatives by identifying opportunities to improve billing accuracy, reimbursement, and operational efficiency.
  
• Troubleshoot production issues, perform root cause analysis, and deliver timely resolution to application support requests.
  
• Participate in system upgrades, integrated testing, go-lives, optimization initiatives, and ongoing maintenance.
  
• Develop and maintain build documentation, workflow diagrams, and application support documentation.
  
• Ensure Epic build aligns with organizational standards, payer requirements, reimbursement contracts, and regulatory compliance.
  
• Partner with operational leaders to recommend workflow enhancements and long-term improvements to the Professional Billing application.
  

Qualifications

• Active Epic Resolute Professional Billing (PB) Certification or Accreditation required.
  
• 4+ years of Epic Resolute Professional Billing (PB) build, implementation, and application support experience.
  
• Required experience with:
  • Reimbursement Contracts
    
  • Professional Claims
    
  • Electronic Remittance
    
  • Benefits Engine
    
• Experience with Charge Router strongly preferred.
  
• Bachelor's degree in Healthcare Administration, Information Systems, Business, or a related field.
  
• Four (4) years of relevant healthcare IT or revenue cycle experience may be considered in lieu of a degree.
  
• Strong understanding of professional billing workflows, payer regulations, revenue cycle operations, reimbursement methodologies, and contract reimbursement.
  
• Experience supporting complex health systems, academic medical centers, or multi-specialty physician organizations preferred.
  
• Excellent analytical, troubleshooting, communication, and documentation skills.
  
• Ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
  
• Ability to travel quarterly for project activities, workshops, and go-live support.
  

Preferred Experience

• Epic build expertise in Charge Router and other Resolute PB modules.
  
• Experience participating in large-scale Epic implementations or revenue cycle transformation initiatives.
  
• Experience optimizing Professional Billing workflows in complex healthcare organizations.
  
• Knowledge of reporting, revenue cycle analytics, and operational performance improvement.
  

Benefits