Equipment Application Engineer (新竹)(New Headcount-R9753 )

****Job Description ****

1. Provide technical support for equipment applications, assisting customers with the deployment, optimization, and maintenance of AMC control systems.

2. Analyze equipment operation data to identify, resolve, and prevent AMC-related issues.

3. Collaborate with process, equipment, and quality engineers to integrate cross-functional requirements and deliver technical solutions.

4. Participate in equipment testing, validation, and troubleshooting to ensure system stability and performance.

5.Prepare technical documentation, operation manuals, and customer reports; deliver training and technical presentations.

6. Support new product introduction (NPI) and customer site evaluations, including equipment installation, calibration, and functional verification.

7. Conduct regular customer visits to understand usage scenarios and pain points, providing feedback for product design and feature enhancements.

8. Participate in project planning and progress tracking to ensure quality and timely delivery.

9. Willingness to travel domestically and internationally to support customer site requirements.

10. Capable of equipment maintenance and modification.