Equipment Sales Territory Manager (51798)
At Van Keppel, we're proud to be a trusted partner to customers across the Midwest, providing industry-leading equipment, parts, service, and support. As we celebrate 100 years in business, we remain focused on the principles that have driven our success from the beginning: the perseverance and dedication of our employees, industry expertise, operational excellence, and an enduring commitment to customer success.
When you join Van Keppel, you'll become part of a team that values collaboration, integrity, accountability, and respect. Our culture is built on teamwork and mutual support, where people are willing to step up, help one another, and work together to solve challenges. We invest in employee development through ongoing professional development designed to expand technical knowledge and support long-term career success.
BENEFITS
- Medical, dental, vision, and prescription coverage
- Health Savings Account (HSA) options
- 401(k) with company match
- Company-paid life and AD&D insurance
- Supplemental insurance options
- Paid time off and company-paid holidays
- Employee referral bonus program
- Vehicle reimbursement program
- Company credit card for business expenses and travel
- Cell phone allowance
Employment will be contingent upon successful completion of a background check and drug screening.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Covers assigned territory by pursuing customer retention, development, and satisfaction
- Secures orders by locating new prospects, determining needs, highlighting, and explaining benefits of equipment, and emphasizing the advantages for partnering with the Company
- Helping customers solve problems, providing technical assistance as needed, and assisting in estimating jobs
- Following-up with customers to update them on new products and/or product developments
- Keeping informed on new contracts and opportunities
- Establishing and maintaining strong and positive relationships with customers; settling complaints
- Attending industry exhibits, demonstrations and meetings and assisting with booth set-up as-needed
- Staying apprised of new products developed by the company and by competition
- Informing supervisor and other related managers of changes affecting his/her job performance and/or overall Company success
- Maintaining call schedules, preparing quotes and sales orders accurately and timely
- Following-up on all leads, contract lettings and inquiries; and following-through on potential sales deals
- Communicating with Company personnel, such as service, parts, and administrative personnel to discuss customer issues or potential for parts and service sales
- Ensuring that equipment is correctly delivered and meets all sales conditions as agreed
- Taking prompt action to render timely service in case of any deficiencies
- Collaborating with the Sales Manager(s) and Marketing/Advertising to develop and promote Specials, featured items and/or services
- Working closely with the Credits/Collection group regarding the condition of customer accounts and contracts financing
- Attending educational and training programs covering company policies, department objectives, products services and programs, and professional salesmanship and personal growth
- Controlling travel, telephone, and entertainment expenses, maintaining accurate expense records with receipts and submitting them in a timely manner