ER Shift Leader RN, 7p-7a

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Demonstrates knowledge and technical skill necessary for providing competent, comprehensive, and age-specific patient care.
• Demonstrates leadership abilities including ability to give and follow instructions accurately and the ability to delegate and supervise non-licensed personnel.
• Works and communicates effectively with others consistently demonstrating tact, discretion, diplomacy and a commitment to teamwork and the LOVE promise.
• Demonstrates critical thinking skills, the ability to prioritize patient care needs, and the ability to appropriately respond to changes in patient condition.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Clinical Leadership & Patient Safety

• Promotes safe, high-quality, patient-centered care.
• Serves as a clinical resource and role model.
• Demonstrates sound clinical judgment and prioritization skills.
• Supports patient safety initiatives and service recovery efforts.

1. Staffing Assignment & Department Flow

• Coordinates staffing assignments and department operations.
• Monitors patient throughput and workload distribution.
• Collaborates with leadership and House Supervisor regarding staffing needs.
• Ensures completion of shift responsibilities and daily operational tasks.

1. Communication, Teamwork & Professionalism

• Maintains professional, respectful communication with patients, families, providers, and staff.
• Fosters collaboration and teamwork across disciplines.
• Demonstrates professionalism under routine and high-stress situations.
• Promotes organizational values and a positive work environment.

1. Staff Accountability, Coaching & Conflict Resolution

• Provides real-time guidance, support, and coaching to team members.
• Addresses performance, conduct, and workflow concerns appropriately.
• Facilitates constructive conflict resolution and escalation when necessary.
• Supports employee accountability and adherence to policies and standards.

1. Quality & Compliance

• Ensures compliance with hospital policies, regulatory requirements, and professional standards.
• Participates in audits, chart reviews, and quality improvement activities.
• Supports documentation accuracy, regulatory readiness, and patient care quality initiatives.
• Identifies opportunities for process improvement and operational excellence.

1. Staff Development & Leadership Growth

• Assists with orientation and onboarding of new team members.
• Supports clinical education and competency development.
• Encourages professional growth and lifelong learning.
• Provides feedback to assist with performance evaluations and leadership development.

ADDITIONAL ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Coordinate shift operations and patient care activities.
• Make and adjust staffing assignments based on patient acuity and department needs.
• Provide direct patient care as needed.
• Serve as a resource for clinical and operational decision-making.
• Escalate operational, staffing, safety, or patient care concerns through the appropriate chain of command.
• Promote a positive, respectful, and accountable team culture.
• Participate in quality improvement, education, and organizational initiatives.

CERTIFICATION/LICENSE: Registered Nurse (RN)

ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: Graduate of an accredited school of nursing. Current Registered Nurse license with the state of Indiana. Current BLS, ACLS, and PALS certifications required.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:

• Experience: Minimum of two (2) years of Registered Nurse experience in an Emergency Department required.
• Previous charge nurse or shift leadership experience required.
• Certified Emergency Nurse (CEN) preferred.
• TNCC Preferred.
• ENPC Preferred.

Mandatory Continuing Education: Annual dept. specific and hospital wide mandatories (Customer Service, Fire and Safety, Corporate Compliance, Infection Control, etc.), and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.

WORK CONDITIONS

PHYSICAL/MENTAL DEMANDS:

• Lift up to 50 lbs. independently and for weights greater than 50 lbs. must use mechanical device or team lifting.
• Push/Pull patients of up to 250 lbs. in a wheeled device and for weights greater than 250 lbs. must use team assistance.
• Transfer and ambulate patients independently or with assistance/lifting devices as needed.
• Standing, walking, stooping, kneeling, reaching, squatting, as needed.
• Sitting to perform computer-based tasks, answering phone calls and call lights, and other duties.
• Standing to perform scanning, copying, stocking, and general office tasks
• Manual dexterity for performing intricate procedures (typing, assembling equipment, assisting patients, etc.).
• Hearing requirements include but are not limited to hearing and responding to codes, monitors, pagers, phones, equipment alarms and patients calling for assistance.
• Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic equipment, etc.
• Able to process data and make decisions based on that data, prioritize decisions based on work assignment and patient care needs, and communicate and comprehend the English language.

EQUIPMENT USED:

• Computer, phones, copier, fax, electronic medical record, tracking board, nurse call system, central station monitoring, direct patient care equipment including but not limited to: cardiac monitors, defibrillator/AED, crash cart, 12-lead EKG machine, IV/infusion pumps, rapid infuser, suction, oxygen delivery and airway equipment, transport ventilator, vital sign monitors, pulse oximeters, glucometer (Accu-Chek), stretchers, wheelchairs, lifts, scales, and restraint devices, etc.

ENVIRONMENTAL CONDITIONS:

• Fast-paced, high-acuity emergency environment with frequent interruptions and rapidly changing priorities.
• Regular exposure to blood, body fluids, infectious diseases, and hazardous materials; requires use of personal protective equipment.
• Potential exposure to aggressive, combative, or behaviorally unstable patients and visitors.
• Exposure to noise, alarms, and emergency situations, including trauma, codes, and mass-casualty events.
• Work schedule may include nights, weekends, holidays, and extended shifts as needed to meet department needs.