ERP & Administration Executive (Zoho One)

Administration & Documentation

• Maintain, organize, and update all company, vendor, and tenant documentation on Zoho WorkDrive
  

• Ensure proper document version control, naming conventions, and access permissions
  

• Manage compliance documentation related to vendors, tenants, contractors, and partners
  

• Handle vendor and tenant visa documentation and application processes in coordination with PROs and government portals
  

• Maintain records related to contracts, permits, NOCs, IDs, licenses, and approvals
  

ERP & Zoho One Management

• Act as the primary Zoho One administrator for operational and administrative modules
  

• Configure, maintain, and optimize Zoho applications including (but not limited to):
  

  • Zoho WorkDrive
    

  • Zoho People
    

  • Zoho Projects
    

  • Zoho CRM
    

  • Zoho Forms
    

  • Zoho Desk (if applicable)
    

• Implement workflows, approvals, automations, and permissions as per company SOPs
  

• Ensure cross-app integration and data consistency within Zoho One
  

• Support onboarding of team members on Zoho systems and processes
  

• Liaise with Zoho support or implementation partners when needed
  

SOPs & Process Improvement

• Translate company SOPs into structured digital workflows within Zoho One
  

• Support continuous improvement of documentation, templates, and operational processes
  

• Identify inefficiencies and propose automation or system enhancements
  

• Ensure SOP adherence across teams through system enforcement and reporting
  

• Work closely with Operations, Finance, HR, and Project teams to align documentation and workflows
  

Requirements

Required Qualifications & Skills

Bachelor’s degree in Business Administration, Information Systems, IT, or related field

Proven hands-on experience with Zoho One (administration, configuration, or implementation)

Strong understanding of ERP workflows, documentation systems, and process automation

High attention to detail with excellent organizational skills

IT-oriented mindset with the ability to translate operational needs into system workflows

Experience handling visa documentation and multi-vendor environments is a strong plus

Ability to work independently in a fast-paced, evolving startup environment

Strong communication skills in English and Arabic.

Benefits

What We Offer

• A key role in shaping the company’s operational backbone and digital systems
  

• Exposure to large-scale events, festivals, and multi-vendor projects
  

• Growth opportunity into Senior ERP / Operations Systems roles
  

• Collaborative, fast-growing, and entrepreneurial work environment