ERP Coordinator

Position: ERP Coordinator
Industry: Construction / Infrastructure
Experience: 3–5 years in ERP implementation/support, preferably in the construction sector

Key Responsibilities

• Coordinate ERP implementation and rollout across Head Office and project sites.
  
• Understand construction-sector processes such as Project Management, Purchase, Stores, P&M, Inventory, Subcontractor, Accounts and HR.
  
• Provide site-level ERP support, including user assistance, issue identification and process guidance.
  
• Provide Head Office ERP support and coordinate with different departments for system requirements.
  
• Coordinate with ERP developers / implementation partners for new features, modifications, bug fixing and system improvements.
  
• Collect requirements from users and convert them into functional requirements / process flows for the development team.
  
• Monitor implementation progress and ensure activities are completed as per agreed timelines.
  
• Conduct UAT (User Acceptance Testing) and coordinate user feedback before deployment.
  
• Prepare and maintain SOPs, user guides, process documents and training materials.
  
• Conduct ERP training and provide onboarding support to site and HO users.
  
• Track ERP issues through an Issue / Ticket Tracker and ensure timely closure.
  
• Identify gaps between existing business processes and ERP functionality and recommend improvements.
  
• Coordinate master data creation and validation, including material, vendor, employee, project, cost center and other relevant masters.
  
• Monitor data quality and ensure proper ERP transaction discipline at project sites.
  
• Support ERP integration with MIS, dashboards, reporting and automation tools.
  
• Prepare periodic reports on implementation status, pending issues, user adoption and system performance.
  
• Travel to project sites when required for implementation, training and operational support.
  

Requirements

• 3–6 years of experience in ERP coordination / implementation / functional support.
  
• Construction / Infrastructure / EPC / Plant & Machinery industry experience is preferred.
  
• Should have practical understanding of site and Head Office operations.
  
• Experience coordinating between business users and software developers.
  
• Good understanding of ERP implementation lifecycle:
  Requirement → Configuration → Development → UAT → Training → Go-Live → Support
• Knowledge of Purchase, Stores, Inventory, P&M, Projects and Finance processes will be an advantage.
  
• Good communication and coordination skills.
  
• Should be comfortable interacting with Project Managers, Site Engineers, Stores, Purchase, Accounts, HR and Developers.
  
• Willingness to travel to project sites when required.
  
• Preference: Candidates based in Tamil Nadu.
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Key Skills

ERP Implementation | ERP Functional Support | Construction ERP | Site Support | Requirement Gathering | UAT | User Training | Developer Coordination | Master Data | Process Mapping | MIS & Reporting | Issue Management | Documentation