ERP Support Engineer
Description
Location: Multiple Locations
Terms: Full-Time, On-Site
Summary:
ERP Support Engineers handle the day-to-day operation of ERP systems within subsidiaries. They resolve functional and technical issues, help users optimize workflows, and support upgrades or module implementations.
Key Responsibilities:
Provide functional support for ERP users in finance, HR, and operations.
Troubleshoot and resolve user-reported issues and errors.
Assist in customizing modules and workflows to meet business needs.
Coordinate with central IT and ERP vendors for escalated support.
Train users on best practices and new features.
Qualifications:
Bachelor’s in Business Information Systems, Accounting, or Engineering.
2+ years of experience supporting ERP platforms (Odoo, SAP, Oracle, Dynamics).
Analytical mindset with understanding of business processes.
Certifications:
ERP platform-specific certification (e.g., Odoo Functional, SAP FI, Oracle EBS)
ITIL Foundation
Skills
As published by dover · 10 questions
Short answers (8)
- What are your salary expectations (in EGP/month)?
- When can you start this position (specific date or notice period)?
- Which ERP platforms have you supported in a professional capacity?
- Describe a specific ERP issue (functional or technical) that you resolved. What steps did you take to troubleshoot and fix it?
- Have you assisted in customizing ERP modules or workflows? Please describe what tools you used and the type of customizations.
- Do you have experience writing or editing ERP reports or queries? Which reporting or query tools have you used (e.g., SQL, BI reports, custom ERP reports)?
- LinkedIn optional
- Phone Number
Pick from a list (1)
- English level
Attachments (1)
- Resume Upload